At Nextgen Suite, we want you to be confident in your purchase. Our goal is to provide powerful tools and resources that help you grow your business. If you are not satisfied, here’s how our refund policy works:
1. Digital Products & Memberships
Nextgen Suite Subscriptions: We offer a 30-day money-back guarantee for first-time customers. If you cancel within the first 30 days of your initial purchase, you may request a full refund. After the 30-day window, all payments are non-refundable, and your subscription will continue until the end of the billing cycle.
2. Courses, Templates & Training
Purchases of courses, templates, and digital training materials are covered by the same 30-day money-back guarantee, provided that less than 30% of the material has been consumed or downloaded. If significant progress has been made through the material, we reserve the right to decline a refund.
3. Renewals & Recurring Payments
Subscription renewals are non-refundable. To avoid future charges, please cancel your subscription before the next billing date.
Once a payment has processed for a renewal period, it cannot be refunded.
4. Affiliate & Promotional Sales
Purchases made through affiliate links or limited-time promotions follow the same 30-day refund policy.
Any commissions earned from refunded sales will be reversed.
5. How to Request a Refund
To request a refund:
Email our support team at contact [email protected]. Include your full name, order ID, and reason for the request.
Refunds will be processed within 7–10 business days back to your original payment method.
6. Exceptions
Refunds may not be granted in cases of: Abuse of the platform (e.g., excessive downloads, misuse of resources). Violations of our Terms of Service.
Requests made beyond the 30-day refund window.
7. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
